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softnous

Engagement models

How the money works, stated plainly

Three ways to engage, with starting prices in both currencies. You get a fixed written price after a scoping call — and if the budget does not fit the problem, we will tell you that instead of taking the work.

Project

One defined piece of work with an endpoint

from$2,500$3,400USDCAD / project

  • Written scope and schedule
  • One fixed price, all deliverables named
  • Weekly progress you can see
  • 30 days of post-launch support
Book a call
Most popular

Full-service retainer

Everything handled — your outsourced department

from$4,500$6,100USDCAD / month

  • Brand, Build and Grow services mixed to fit
  • One account lead, one invoice, one report
  • Reallocate the hours as priorities move
  • Month to month, no long lock-in
Book a call

Dedicated team

Continuous build work at volume

from$7,000$9,500USDCAD / month

  • Two to six full-time specialists
  • Your board, your standups, your priorities
  • Full US business-hours coverage
  • Scale up or down with 30 days notice
Book a call

Bands are starting points, not quotes. You get one fixed written price after the scoping call — before any work begins.

How we work

The same four steps, whichever model you pick

  1. 0130 minutes

    Discovery call

    We dig into the goal, the budget and the deadline. You leave knowing which services you actually need — including the ones you thought you needed and do not.

  2. 023–5 days

    Plan and fixed quote

    A written plan naming every deliverable, the schedule, and one price covering all of it. No hourly surprises, no change-order ambush in week six.

  3. 03Ongoing

    We run it, you watch it

    One account lead across every service, something to look at every week, and a shared board you can read without booking a meeting.

  4. 04Week one onward

    Hand over and compound

    Files, accounts and logins transfer to you — you own all of it. Then the services reinforce each other instead of competing for credit.

Questions about money

The awkward ones, answered

Why publish prices at all? Most agencies do not.

Because buyers self-qualify on price whether we publish or not. Hiding it filters out more good leads than bad ones — people who would have been a fine fit assume we are out of reach, while the ones who are genuinely too small still book a call and waste both parties an hour.

Are these quotes?

No. They are starting points, which is why they say "from". You get a fixed written price after the scoping call, with the deliverables and milestones named. That price does not move unless you ask for something outside the agreed scope, and then it moves by written change order before any work starts.

Why are the USD figures not a straight currency conversion?

Because they are rounded to sensible numbers rather than tracking the daily rate, and they account for the cost difference of serving a US engagement. If the exchange rate moves far enough to matter, we update the bands rather than quietly repricing mid-project.

How does billing work across the border?

Canadian clients are invoiced in CAD with GST or HST applied as required. US clients are invoiced in USD, with no Canadian sales tax on exported services. We accept credit card, ACH and EFT, and wire where it is cheaper for you. Milestone-billed, net 15.

What if we want to stop?

Fixed-bid projects can be stopped at any completed milestone; you pay for what is delivered and keep it, including the source. Dedicated teams need 30 days notice. Retainers are month to month with no lock-in. Nothing here is designed to trap you.

Do you work with startups pre-revenue?

Sometimes, on fixed-bid work with a tightly scoped first release. We do not take equity in place of fees, and we will say early if we think your budget cannot reach a usable product — that conversation is cheaper for you now than in month four.

Want a real number for your project?

A 30-minute call, a straight answer on fit, and one fixed written price if it makes sense. If it does not, we will say so — and point you somewhere better.

United States
+1 (646) 555-0188

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